Privacy Policy
Privacy Policy
At Excellent Cleaning GM Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect personal data to provide you with our services and to improve your experience. The data we may collect includes:
Personal Information: Name, address, email address, phone number, payment details, and other identifying information provided when booking our services.
Usage Data: Information on how you use our website, including IP addresses, browser type, and pages visited.
Communication Data: Any data you provide when you communicate with us via email, phone, or other channels.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Provision: To manage your bookings, fulfil our contractual obligations, and provide you with requested services.
Customer Support: To respond to your inquiries, requests, and complaints.
Billing and Payments: To process payments and keep records of transactions.
Improvement of Services: To analyse usage data and improve our website, products, and services.
Legal Obligations: To comply with legal obligations and cooperate with law enforcement, if required.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide us with your information or agree to receive marketing communications.
Contractual Obligations: For fulfilling our service agreements and processing payments.
Legal Obligations: For complying with laws, regulations, and legal processes.
Legitimate Interests: For improving our services, protecting our website, and communicating with clients.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Third-party providers who assist us in delivering our services, including payment processors, IT support, and customer service.
Legal Authorities: When required by law, we may disclose information to law enforcement or other governmental agencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to a new owner.
All third parties with whom we share data are required to comply with GDPR and protect your personal data.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We regularly review our data retention practices to ensure compliance.
6. Security of Your Data
We implement security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, please note that no transmission method over the Internet or electronic storage is 100% secure.
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
Right to Access: You can request a copy of your personal data held by us.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can request a restriction on the processing of your data.
Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing them with any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page, and we encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Excellent Cleaning GM Ltd
Email: info@excellentcleaning.co.uk
Phone: +44 7897 801131
Address: 166 Frensham Drive, London, England, SW15 3EG
At Excellent Cleaning GM Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect personal data to provide you with our services and to improve your experience. The data we may collect includes:
Personal Information: Name, address, email address, phone number, payment details, and other identifying information provided when booking our services.
Usage Data: Information on how you use our website, including IP addresses, browser type, and pages visited.
Communication Data: Any data you provide when you communicate with us via email, phone, or other channels.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Provision: To manage your bookings, fulfil our contractual obligations, and provide you with requested services.
Customer Support: To respond to your inquiries, requests, and complaints.
Billing and Payments: To process payments and keep records of transactions.
Improvement of Services: To analyse usage data and improve our website, products, and services.
Legal Obligations: To comply with legal obligations and cooperate with law enforcement, if required.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide us with your information or agree to receive marketing communications.
Contractual Obligations: For fulfilling our service agreements and processing payments.
Legal Obligations: For complying with laws, regulations, and legal processes.
Legitimate Interests: For improving our services, protecting our website, and communicating with clients.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Third-party providers who assist us in delivering our services, including payment processors, IT support, and customer service.
Legal Authorities: When required by law, we may disclose information to law enforcement or other governmental agencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to a new owner.
All third parties with whom we share data are required to comply with GDPR and protect your personal data.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We regularly review our data retention practices to ensure compliance.
6. Security of Your Data
We implement security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, please note that no transmission method over the Internet or electronic storage is 100% secure.
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
Right to Access: You can request a copy of your personal data held by us.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can request a restriction on the processing of your data.
Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing them with any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page, and we encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Excellent Cleaning GM Ltd
Email: info@excellentcleaning.co.uk
Phone: +44 7897 801131
Address: 166 Frensham Drive, London, England, SW15 3EG
© 2025 Excellent Cleaning GM Ltd. Company No. 15130923.
Website and branding by Bow Creative.
© 2025 Excellent Cleaning GM Ltd. Company No. 15130923.
Website and branding by Bow Creative.